At Aurora Bloom Crafts, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
What Information We Collect
We may collect personal information when you:
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Place an order
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Create an account
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Contact us
This may include your name, email address, phone number, billing and delivery address, and payment details.
We also collect limited technical data, such as IP address and browsing behaviour, using cookies to help our website work properly and improve your experience.
How We Use Your Information
We only use your personal data when there is a lawful reason to do so, including:
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To process and deliver your orders
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To manage your account and provide customer support
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To meet legal or accounting requirements
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To send marketing emails, only if you have given consent
We do not sell or trade your personal information.
Sharing Your Data
We may share your data with trusted third parties who help us run our business, such as:
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Payment providers
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Delivery companies
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Website and email service providers
These third parties are only given the information they need and are required to protect your data.
How We Keep Your Data Safe
We take reasonable steps to protect your personal information. While no online system is completely secure, we use appropriate safeguards to reduce risk.
How Long We Keep Your Data
We keep your personal data only for as long as necessary to:
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Complete your order
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Meet legal or tax obligations
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Resolve disputes
When data is no longer needed, it is securely deleted.
Your Rights Under UK GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict how your data is used
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Withdraw consent for marketing at any time
To exercise your rights, contact us using the details below.
Cookies
Our website uses cookies to ensure it works properly and to understand how visitors use the site. You can manage cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this policy or how we handle your data, please contact us at: